Frequently Asked Questions
Common questions on materials, processes, and order flow. Can't find your answer? submit an inquiry.
General
+Can you send free samples?
Standard samples are free; customer covers international shipping.
Custom samples (tooled parts, special finishes, branded LOGO) are charged at tooling cost, which is credited against mass-production orders meeting MOQ.
OEM Process
+What is your OEM/ODM minimum order quantity (MOQ)?
Depends on product type:
- Specialist / custom-profile parts: MOQ 20 pcs
- Custom-process standard parts: MOQ 100 pcs
- General standard parts: MOQ 200 pcs
Sampling stage accepts low volumes (1–5 pcs) at tooling cost.
+What is the typical lead time from order to delivery?
New programs: ~45 days (tooling + trial + mass production + QC).
Repeat orders: within 15 business days.
Rush orders accepted with timeline subject to capacity.
+Can you sign an NDA? Who owns the design rights?
Yes, we sign NDAs. Customer-supplied drawings, patents, and brand assets are handled per contractual confidentiality terms.
For products made from customer designs, design IP belongs to the customer; we manufacture only with customer authorization.
+What customization services do you offer?
Full customization from material to packaging:
- Materials: T300/T700/T800/T1000 CF, carbon-glass / carbon-aramid hybrids
- Finish: 3K/12K weave, matte, gloss, UV printing, water transfer
- Dimensions: per drawing, ±0.1 mm precision
- Branding: logo printing, laser engraving, decals
- Packaging: retail boxes, hangtags, manuals, branded carton labels
Products
+How do your entry / mid / premium tiers differ?
Tiered by carbon fiber content:
- Entry (glass-dominant): 10–30% CF + 70–90% fiberglass, best value, training/beginner
- Mid (carbon-glass hybrid): 30–50% CF + 50–70% glass, balanced
- Premium (full carbon): 70–100% CF, competition/pro
Same shape across all three tiers — enables brands to offer complete product ladders.
Shipping
+What shipping methods do you support?
Global shipping options:
- Sea freight: FOB / CIF to major ports, ideal for bulk
- Air freight: DHL / FedEx / UPS, 5–10 days to Europe/US
- Dedicated lanes: SEA, Middle East, Russia direct lines
- Sample courier: 3–5 days to most cities worldwide
+What certifications are required for export?
We hold the following certifications, available per target market:
- ISO 9001: Quality management
- RoHS / REACH: EU restricted substances
- CE: EU product compliance
- USAPA: North American pickleball gear
- FIP: International Padel Federation
- ICF / IDBF: International Canoe / Dragon Boat Federation
Technical
+What is the difference between carbon fiber and fiberglass?
Carbon fiber is a crystalline carbon structure offering 2–5× higher strength and 3–10× greater stiffness than fiberglass, but at higher cost. Fiberglass is made from silica, is more elastic, and is lower cost — suitable where weight and stiffness are less critical.
We offer hybrid layups (carbon-glass 30/70, 50/50) that balance performance and cost.
+Can carbon fiber parts be repaired?
Yes. Minor surface damage can be repaired by sanding and epoxy fill. Structural damage requires professional laminate repair using wet layup patches and curing. Aerospace repairs follow strict specifications; sporting goods should be strength-tested after repair.
+Is carbon fiber electrically conductive?
Yes, carbon fiber is electrically conductive. Electronics enclosures and drone frames typically need an insulating coating or non-conductive layer to prevent short circuits.
Carbon fiber dust from machining is also conductive and can damage nearby electronics — proper dust control is essential.
+How much heat can carbon fiber withstand?
Depends on the resin system:
- Standard epoxy: 100–130 °C
- High-temp epoxy: 200 °C+
- Polyimide composites: 300 °C+
Carbon fiber itself tolerates 3,000 °C in an oxygen-free environment, but the resin defines the composite's service temperature limit.
+What is the difference between 3K and 12K carbon fabric?
"K" denotes the number of filaments per tow: 3K = 3,000 filaments, 12K = 12,000.
- 3K fabric: narrower tows, finer weave pattern, better aesthetics — ideal for cosmetic parts
- 12K: wider tows, faster layup, structural parts
- 24K+: large industrial structures
+What is prepreg? How does it differ from dry fabric?
Prepreg is carbon fabric or tow pre-impregnated with resin under controlled conditions, with precise resin content (typically 35–40%). Requires cold storage (−18 °C) and has a 6–12 month shelf life.
Prepreg delivers higher fiber volume and more consistent properties. Dry fabric requires manual or injected resin during layup — more flexible but more operator-skill-dependent.
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